Frequently Asked Questions
Got questions? We’ve got answers. Here’s everything you need to know about ordering from The Salt Crafter
How Long Does Shipping Take?
Typical processing and shipping takes 3–7 business days. Custom orders may take longer.
Can I Request a Custom Design?
Yes! Fill out the custom order form and share your ideas.
Do you Accept Returns?
Due to the handmade nature of our products, returns are only accepted for defective items.
What Payment Methods are Accepted?
We accept all major debit/credit cards and secure online payment options.
Call Us
+57 1 7070969